FAQ

Default solution folder, feel free to edit or delete it.

I have not received a payout yet
This can have couple of reasons: 1. You just signed up with your contract. The first payments can take up to 48 hours 2. It's too early...
Fri, 17 Oct, 2014 at 7:02 PM
2 FA not working
Please submit a ticket, we will deactivate 2FA for your account after a identification procedure. You will be able to reactivate it after that.
Mon, 10 Jul, 2017 at 12:36 PM
Maintenance Fee
The maintenance fee is deducted from your daily mining output each day and is 0.00028 USD per Gh/s for SHA 256 hashpower. These are the current fees for th...
Mon, 10 Jul, 2017 at 12:34 PM
What does "open-ended" contract mean
As per the contract: The contract can be terminated in case the daily mining return gets lower than the maintenance fee for at least 60 days in a row. T...
Mon, 10 Jul, 2017 at 12:37 PM
Payment methods / currencies
We do accept: - Credit/DebitCard (Visa and Mastercard) Maximum $5,000 daily and $20,000 monthly. The minimum is $50, and a fee will be charged for purch...
Mon, 10 Jul, 2017 at 12:39 PM
Trial / Test accounts
We do not offer test accounts anymore.
Mon, 10 Jul, 2017 at 12:39 PM
Changing account email address
Please, contact customer service.
Mon, 10 Jul, 2017 at 12:40 PM
My payout suddenly changed - What happened?
 There is two reasons why this can happen: 1: The Bitcoin network difficulty increased. This leads to less mining returns per day. And vice versa for di...
Mon, 10 Jul, 2017 at 12:46 PM